1. Terms & Conditions

These Terms & Conditions are full and final. These Terms & Conditions apply to Saleh, trading as Saleh and is the subject of contract between Saleh and the Customer.

2. Definitions

In these terms and conditions “Saleh” means Saleh. “Customer” means the person buying or requesting services and / or products from Saleh. All transactions are governed by English law. The service that Saleh provides falls under the supply of goods made to a customer’s specifications or which are clearly personalised.

3. General Terms

The Terms & Conditions presented is believed to be reliable and trustworthy, but it is subject to change at any time without notice by Saleh.

4. Conditions of Sale

When a customer orders made to order garments from Saleh, we will take the full payment. This is the customer’s instruction for Saleh to proceed with the order and the customer’s acceptance of the Saleh Terms & Conditions of Sale as laid out in this document as the contract. The receipt that they are given will also clearly state that Saleh employs the Terms & Conditions as laid out in this document and where they can be obtained online.

You will be liable for the measurements that are given by you the customer, If were given the wrong measurements and you receive your order you can communicate to us through our email address and if its possible we will adjust at an extra cost.

 We will send your items to the registered cardholder’s address if agreed between both parties. Turnaround and receipt of orders may vary depending on current order volumes, fabric availability, or on specific requirement orders. Saleh will endeavour to complete orders within the agreed period. Should there be a delay in the customer order, Saleh will communicate this in advance but cannot be held liable for the delay, in any respect, including financial.

5. Deliveries

Any goods, which are sent in transit, are the responsibility of the shipping company. Saleh cannot and will not be held responsible for any goods damaged, lost or subject to any misperformance in transit.

6. Cancellation Policy

Should the customer wish to cancel their order (or orders), they have 24 hours to do so from the date of payment. Cancellation can be made in email form and must clearly state a request for cancellation and a reason why. If the cancellation is received within these 24 hours, the payment will be returned, minus any expenses Saleh may have already reasonably occurred, such as cloth already cut. Upon cancellation within the 24 hours, the order will not be completed, and the payment (minus incurred expenses) will be returned. If the cancellation occurs after the 24 hour period, no part of the initial payment can be returned. If a cancellation of an order is made once the goods have been part or fully completed, no refund whatsoever can be made, as these are goods made to a customer’s specifications or which are clearly personalised.

7. Returns

Garments, which have been finished, cannot be refunded or exchanged. If a garment has been finished and delivered and the customer is not happy about any element of it, this must be reported to Saleh within three days of its delivery. Any requests for further alterations after this period will be at the discretion of Saleh.

8. Fabric & Pricing

Saleh will make every effort to represent a fair image of the cloth, but different fabric production runs and varied computer monitor settings mean that fabric samples and images may vary from the final garment. All fees, charges and prices are subject to change without prior notice. The price will be clearly stated to each customer.

9. Saleh shall not be liable for the following:

–          Any monetary or other loss incurred by the Customer resulting from an order or other contact with Saleh

–         Any cloth sample that does not vary substantially from the finished article, since different fabric production runs and varied computer monitor settings mean that fabric samples and images may vary from the final garment.

–          Any loss or additional expense relating to any change required or requested to the garment or garments.

–          Making any style changes to an order that are requested after the order has been placed and processed

–          Any fees and costs incurred by the Customer in accepting, receiving, returning and / or collecting their garment, before, during and/or after transit.

–           Measurements that are given by the customer.

10. Copyright & Trademark

All content including pictures, designs, logos and photographs, text written and other materials displayed by Saleh belong to Saleh However if you want to use Saleh photographs or illustrations, as many magazines and newspapers do, let us know and we will do all we can to help.

11. Copyright, Image & Trademark Infringement

Copyright, Image and/or Trademark infringement is taken very seriously and will incur costs. If Saleh suffers such infringement, we will seek immediate action as follows:

First 24 hours: The offender will be asked to immediately remove the infringement with a link to this notice informing them of our Terms & Conditions. The offender will be notified by email, telephone and in writing – copies of which can be obtained at no cost. The offender will be told of the implicit legal and court costs which will be incurred if the infringement is not removed within 24 hours.

Thereafter: if this has not been successful after the first 24 hours, Saleh reserves the right to immediately employ legal services to seek removal of the infringement. All legal and court costs will be sought for recovery by Saleh by way of Court Order against the defendant and/or their representatives.

12. The Company

Saleh is a UK company governed by the laws of England. Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute any form of advice, recommendation, representation, or endorsement by Saleh.

Saleh takes your privacy seriously. This privacy policy describes what personal information we collect and how we use it.

ROUTINE INFORMATION COLLECTION

All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.

COOKIES AND WEB BEACONS

Where necessary, Saleh uses cookies to store information about a visitor’s preferences and history in order to better serve the visitor and/or present the visitor with customized content.

Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies. 

CONTROLLING YOUR PRIVACY

Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.

SPECIAL NOTE ABOUT GOOGLE ADVERTISING

Any advertisements served by Google, Inc., and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google’s cookie usage. As mentioned above, any tracking done by Google through cookies and other mechanisms is subject to Google’s own privacy policies. 

CONTACT INFORMATION.

If you have any concerns, please email us.